CLIENT SERVICES
At Dudley’s Place, we pride ourselves in taking the best care of you and our chosen family members. Check out all we have to offer
Taking care of your health takes a team.
Birthday Club
Your new best friend will never forget your birthday and we want to make your birthday fabulous. The Birthday Club makes sure all of Dudley’s Place clients feel loved on their special day.
Clients should make sure programs staff have your correct address and phone number on file to receive your birthday greetings.
Benefits Advocate
The Benefit Advocate will work to provide high-quality support and referrals for patients by assisting them to access medical services, health insurance, Ryan White benefits, and other resources and services to improve health outcomes and housing stability.
They will help provide pharmaceutical assistance for clients ensuring medications at free or reduced pricing and assist client with linkage to resources such as housing, nutritional assistance, transportation and social functions that help increase the client’s ability to remain independent in the community.
Client Advocacy
The Patient Advocate helps clients by providing support and referral services and identifying and assisting HIV+ clients needing to ensure medical adherence. This position promotes the independence, stability, and health of clients living with HIV/AIDS by advocating for Ryan White clients.
Ryan White clients will receive extra support at each visit from their personal client advocate. Patient Advocates are available to clients between medical visits and can assist in crisis situations or just to celebrate successes.
Essentials Pantry
Helping you maximize your income is a goal for Dudley’s Place clients to help, visit the Essentials Pantry. This onsite pantry that stocks essentials items such as shampoo, body soap, laundry soap, etc. allowing clients to utilize personal income for food or housing. Every forty-five days a client can be eligible to pick up these items from the office.
Food Voucher
For people living with HIV, proper nutrition is a critical part of maintaining a healthy immune system. Through Dudley’s Place, we provide a $50 food voucher to HIV positive clients who meet certain medical/nutritional needs. Clients who receive this voucher work closely with the Clinical Dietitian to address food disparity.
Referrals Network
While Dudley’s Place works to create a one stop shop for all our clients needs, sometimes our clients need services in the community. Our staff is knowledgeable about many services outside the agency, from medical to social services. Just let a staff member know if your needs and they will work to overcome any barriers.
Transportation Services
Dudley’s Place Transportation Services (for non-emergencies only) can provide referrals and information on transportation services for clients, such as free Lyft rides to and from medical appointments, support groups, outside referrals, such as food pantries and assistance with public transportation needs.
Ryan White transportation coordination is set up through Dudley’s Place to ensure patients reach all their medical appointments.
